If you haven’t received your order confirmation email after 24 hours since placing your order, make sure to first check your spam folder. If it’s not there please reach out to us at shop@fishbrain.com and share with us the full name, order date, and email address used to place the order so we can look it up for you.

We will check this and let you know if the order was not successfully placed or if the email address added was incorrect, thus the confirmation email couldn’t reach you.