Product replacement can be requested only if the product is faulty or if you received the wrong product from what you ordered. You can check this by checking your invoice. Please contact Fishbrain Customer Service and we will evaluate your request as well as check for availability.
You can find us at at firstname.lastname@example.org or by phone.
If you require a replacement for a product due to your own reasons, such as desiring a different model, color or size besides the one already ordered, shipping costs both for the return and shipping of the replacement will be covered by the customer.
For warranty inquiries, contact our Customer Service to verify the warranty conditions of your product.
Please find our Seller Policies directly on the Product Page.